Frequently asked questions
Still have a question? Contact us — we reply within one business day.
How fast will my order ship?
Orders are processed within 1–2 business days and typically arrive within 3–7 business days. You’ll get a tracking link by email the moment your order ships.
How do subscriptions and Subscribe & Save work?
Choose "Subscribe & Save" on any product to save 10% and have it delivered on a recurring schedule. You can skip, pause, or cancel any time from your account — no fees, no hassle.
What is your return policy?
We stand behind every product. If you’re not happy, contact us within 30 days of delivery for a refund or replacement. See our Returns page to start a request.
Are your supplements third-party tested?
Our products are made in FDA-registered, cGMP-compliant facilities and the claims on each label come straight from the manufacturer’s product specifications. We never add disease-treatment claims.
Are the ingredients clean?
We focus on clean, simple formulas with readable labels. Each product page lists the full ingredients and any free-from claims (such as gluten-free or allergen-free) provided by the manufacturer.
How should I take Betterly supplements?
Follow the directions on the product label. If you’re pregnant, nursing, taking medication, or have a medical condition, talk to your healthcare provider before use.
How do I track or change an order?
Sign in to your account and open "Orders & Tracking" to see status and tracking. For changes, contact us as soon as possible — we move fast once an order is placed.
* These statements have not been evaluated by the Food and Drug Administration. These products are not intended to diagnose, treat, cure, or prevent any disease.